The pass is ‘hotlisted’ immediately to prevent another person using the pass. Please note that once you have reported your pass as lost we cannot reinstate the pass if you find it. You can also renew passes and replace lost or stolen passes by calling our contact centre on 03 or by calling into your local Staffordshire County Council managed library. There is no charge for replacing a stolen pass but you will need to supply a ‘crime number’ after having reported the theft to the Police.
The charge for a lost/damaged pass is £10. You can also replace lost, damaged or stolen cards by applying online. If you want to apply for or renew a bus pass, the easiest way is to apply or renew online. If you are a Resident of Stoke on Trent, you can find out about their concessionary bus passes on the Stoke City Council web site.Īpply, renew or replace lost, damaged or stolen cards online Please note: The Staffordshire County Council area does not cover Stoke on Trent City. You may also qualify for a bus pass if you have a disability that would come under one of these categories. To see if you qualify for an older person's bus pass, check your qualifying date or look at the government's State Pension Calculator.
#MAKE A PASS OVER FREE#
We will offer free travel for all bus pass holders between 09:30 and 23:00 on weekdays, and at any time on weekends and bank holidays throughout England.
#MAKE A PASS OVER FOR FREE#
Disabled bus pass holders can continue to use their pass for free travel before 09:30 until they reach pensionable age at which point their pass will be changed to the older person’s bus pass. The decision has been made to withdraw financial support currently provided by the authority, for free travel for English National Concessionary Travel Scheme (ENCTS) for older bus pass cardholders that travel before 9:30am.įrom 1 July 2019 this means people with the older person’s bus pass will no longer be able to travel free before 09:30 and after 23:00. We like many councils are facing unprecedented financial challenges not of our making due to the increasing costs of funding adult social care and children’s care - at a time when national funding to councils continues to fall. Bus Passes for Older or Disabled Residentsīus Passes for older or disabled residents Apply, renew or replace onlineĬhanges to the older and disabled bus passes – times of travelĪrrangements for older people’s concessionary bus pass travel returned to normal since Monday 8 June 2020.įrom that date holders of the older person’s pass can only travel free after 9:30am on Monday to Fridays and all day on Saturdays, Sundays and bank holidays.ĭisabled bus pass holders will continue to be able to travel for free at anytime within Staffordshire.Ī temporary change was introduced in mid-March to allow pass holders to travel before 9:30am Monday to Friday to visit supermarkets and shops that had introduced reserved shopping for older people.įood shopping is now more accessible and the easing of lockdown means more people will be using public transport for work and school. Social distancing is in place on buses so, in line with other authorities, we want to ensure there is enough room on routes for workers and pupils.Ĭhanges to the older and disabled bus passes – July 2019
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